Last updated: September 1, 2026
1. Data Controller
The controller responsible for the processing of personal data through Teinatelie.com is:
Rudolf Studio – trgovina z umetninami, Sandi Rudolf s.p.
Rožički Vrh 50a
9244 Sv. Jurij ob Ščavnici
Slovenia
Email: info@rudolfstudio.si
Phone: +386 51 451 977
Company registration number: 7572336000
Tax number: SI48561479
Teinatelie.com is an international online store and brand operated by the above-mentioned business.
2. What Personal Data We Collect
Depending on how you use the website, we may collect:
When you create an account
- name;
- email address;
- account login information;
- billing and shipping information;
- order history;
- information associated with your account.
When you place an order
- name;
- billing address;
- shipping address;
- email address;
- telephone number, where provided;
- order details;
- payment and transaction information;
- information necessary to process and deliver the order.
Payment card details are processed by the relevant payment provider and are not stored by us as full payment card details.
When you submit a shipping enquiry
We may collect:
- name;
- email address;
- address;
- country;
- information contained in your enquiry.
When you submit a commissioned artwork enquiry
We may collect:
- name;
- email address;
- address;
- country;
- information provided regarding the requested artwork;
- correspondence relating to the commission.
Newsletter
If you subscribe to our newsletter, we collect your email address and information necessary to manage your subscription and marketing preferences.
Newsletter distribution is handled through Mailchimp.
3. Purposes of Processing
We process personal data for purposes including:
- processing and fulfilling orders;
- processing payments;
- delivering products;
- managing customer accounts;
- responding to enquiries;
- discussing and managing commissioned artwork;
- handling returns, refunds, complaints and legal claims;
- communicating with customers regarding orders;
- sending newsletters where the customer has subscribed;
- maintaining website security;
- analysing website use;
- improving our website and services;
- measuring advertising and conversions where applicable consent has been obtained;
- complying with legal and accounting obligations.
4. Legal Bases
Depending on the circumstances, we process personal data on the following legal bases:
Contract
Where processing is necessary to enter into or perform a contract with you, such as processing an order or commissioned artwork.
Legal obligation
Where processing is necessary to comply with legal, accounting, tax or other statutory obligations.
Legitimate interests
Where processing is necessary for legitimate interests pursued by us or a third party, provided that those interests are not overridden by your rights and freedoms.
Examples may include website security, fraud prevention, administration and certain forms of business communication permitted by law.
Consent
Where consent is legally required, such as for certain newsletter marketing activities, non-essential cookies or certain advertising and analytics technologies.
You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Payment Providers
Payments are processed through third-party payment providers, including WooPay and the payment services made available through it.
Depending on the payment method selected, payment information may be processed by the relevant payment provider.
We do not intend to store full payment card details on our own systems.
6. Shipping Providers
Orders may be delivered using different shipping providers depending on destination, package requirements, availability and cost.
Personal data necessary for delivery, such as name, address, telephone number and email address, may be shared with the selected shipping provider.
7. Mailchimp
We use Mailchimp to manage newsletter subscriptions and send marketing communications.
When you subscribe to our newsletter, your email address and relevant subscription information may be processed by Mailchimp.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
8. Google Analytics
We may use Google Analytics to understand how visitors use our website and to improve the website.
Where applicable, analytics technologies that require consent will only be used after the required consent has been obtained.
9. Burst Statistics
We use Burst Statistics, a privacy-oriented analytics solution for WordPress, to obtain statistical information about website use.
The purpose is to understand website performance and visitor behaviour while seeking to minimise unnecessary processing of personal data.
10. Google Ads, Remarketing and Conversion Tracking
Google Ads, remarketing and conversion tracking may be used on Teinatelie.com.
Where these technologies require consent, they will only be activated after the required consent has been obtained.
These technologies may allow us to measure advertising performance, understand conversions and display relevant advertising.
The specific technologies and cookies used may change over time as advertising services are enabled, configured or updated.
11. Cookies
Teinatelie.com uses cookies and similar technologies.
Some cookies are strictly necessary for the website, shopping cart, checkout, account functionality and other services requested by the visitor.
Other cookies may be used for analytics, marketing or advertising.
More information is available in our Cookie Policy.
12. International Data Transfers
Some service providers used by us may process personal data outside Slovenia or the European Economic Area.
Where personal data is transferred outside the European Economic Area, we take appropriate measures required by applicable data protection law, including the use of applicable safeguards where required.
13. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including fulfilling contractual obligations, complying with accounting and tax requirements, resolving disputes and enforcing legal rights.
Different categories of data may therefore be retained for different periods.
Newsletter data is retained while you remain subscribed, unless a longer retention period is required or permitted by law.
14. Data Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Your Rights
Depending on applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate data;
- request deletion of personal data;
- request restriction of processing;
- object to certain processing;
- request data portability;
- withdraw consent where processing is based on consent;
- lodge a complaint with a competent data protection authority.
Requests may be sent to:
16. Supervisory Authority
The controller is established in Slovenia.
Where applicable, complaints may be submitted to the competent data protection supervisory authority, including the Slovenian Information Commissioner (Informacijski pooblaščenec).
17. Third-Party Services
The website may use third-party services for payment processing, analytics, marketing, email communication, hosting, security and delivery.
Such providers may process personal data only as permitted by applicable law and the relevant contractual arrangements.
18. Children’s Privacy
Teinatelie.com is intended for general consumers and is not specifically directed at children.
We do not knowingly collect personal data from children for marketing purposes.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations.
The latest version will be published on Teinatelie.com.
20. Contact
For questions regarding privacy or personal data, contact:
Rudolf Studio – trgovina z umetninami, Sandi Rudolf s.p.
Rožički Vrh 50a
9244 Sv. Jurij ob Ščavnici
Slovenia
Email: info@rudolfstudio.si
Phone: +386 51 451 977